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Delivery & Refunds

Delivery Information

All mainland UK deliveries will be made via Royal Mail, other UK destinations (Northern Ireland, Channel Islands, Isle of Man etc) will be delivered by Royal Mail Signed For® 1st Class Delivery.

We work hard to ensure that most orders are dispatched the next business day but we kindly ask that you allow up to 10 working days for standard UK delivery. (£3.95)

 NB Peak period delivery times may vary.

You may verify the status of your order and shipment either online or by contacting

Deliveries will be made between 9-5 Monday – Friday and must be signed for.

Please note that we do offer an International Delivery Service; 
Delivery to Europe will cost £12.00
America will cost £15
the Rest of the World will cost £20.00

 Overseas orders are sent by airmail. Approximate delivery times are:

  • Eire 10 days
  • Europe 10 days
  • USA/Canada 14 days
  • Elsewhere 14 days

We are unable to deliver to PO box addresses.

DarcyRose use jewellery elements from around the world so on occasion we may encounter delays in our stock delivery. In the event of such a delay, we will contact you to discuss these delivery times and if this doesn’t meet your needs we will discuss further options.


Returns Policy

DarcyRose will refund any items you are not completely satisfied within 14 days of receipt on the proviso they unworn and in the all original undamaged packaging. Unfortunately For hygiene reasons we cannot accept returns on earrings.

All refunds will be credited back to the original method of payment.

We are unable to offer exchanges at this time.

Postage costs will be refunded on faulty items only.

Please email with details of your returns. Please include your full contact details. We will then ask you to post your items via recorded delivery to the address provided including your proof of purchase.